290 Dominion Road,
(09) 630 6633
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Valentines Mt Eden
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#very professional service
#good selection of the hot food, i love roast pork which is very tasty and tender
#beautiful kids cocktail made
I had very pleasant time with my family in this valentines. We will be back soon.
Really really disappointing. I went to Valentines for my birthday and definitely it was not the best option. Normally I would leave this place straight away after arrival, but because it was not my choice to pick up this restaurant I stayed and thought just to let it go. Wrong decision.
To start this “adventure” with, the waiter at the arrival asked if I booked the birthday cake which was supposed to be a surprise… Big failure.
We arrived at 7 pm and it was hardly any food left. Just a few cold fries, some tasteless rice and steamed vegies. We really had to “hunt” for some meat and as I do not eat seafood I sticked just with this left overs…. I know my bf wanted the best for me, unfortunately he hadn’t read the review before… Also, big disappintment regarding customer service- dirty plates at the buffet, dirty environment in general. “The icing on the cake” was collecting our glasses (still we had the drinks) after we finished the dessert. Suprisingly… we still wanted to have a chat and spend some time in this dodgy place but they basically showed us that the time is over. My bf paid $96 for two bad buffet plates + cake. The price vs quality (food, customer service) was simply devastating. Never ever more. Cant give less than one star.
The only reason i am giving this restaurant 1star is because the the staff member at the front desk was very nice. Otherwise i would be giving it 0. The food was bland, dry and completely unappetising. Selection was very limited. Cutlery was dirty. Had to dig down 3 plates before i found a clean one. I spent $87 ( family of 4) and we all left hungry. I will never visit this restaurant again.
What happen to the Valetine Experience. I remember as a kid going to them in the 80's & 90's & 2000 they were great!! Fresh incredible supply of all kinds of food. Now its a mind feild of what is going to make you ill!!I suspect it is no longer a company but sold as Franchisees.2 years ago I had a bad experience with Pakurange and sworn I will never go back. My wife book this time and told me were going to Mt Eden Valetines. I thought well its been a while maybe something has changed.Well I was wrong. When I arrived I just new that this was going to be another bad experience. You could smell the lack of freshness & you know they are cutting corners left right & centre.First on the menu raw chicken...discoverd by my child...we told the waiter who I could not believe picked it out of the plate and carried to the kitchen and showed the Chef...he never came nor Management only her with a message that he couldn't see any thing....so as I had imagined well before...the list goes on...mouldy cheese, shrimp cocktails with cabbage...I am going to run out of room here....All I will say is that check the surveys before you dine...these business owners do not have the customer in mind...they are not willing to learn and have brought the standard right down....the brand name valetines is worthless....Total disregards to the basics of business principles....Not a third time !!!
Sadly the food was a let down. The soups, butter chicken pizzas etc were all bland, I was getting full on the fries. However their desserts were the saviours of the night! So delicious :) well at the end of the night I pretty much had to pay $40 for chips and dessert. Overall bummer.
I am sitting in Valentines as I write this. This is the worst sit down dinner buffet meal I've ever had and I'm about to pay $29 for it. We found little bits of bone on the extremely thin crust ham pizza, which also sports peas. The roast potato was raw, actually difficult and noisy to cut. The seafood chowder looked like bodily emissions. They have veges and meat swimming in weak fluid. The "Apple Crumber" is a cheap sponge pudding more akin to bread and butter pudding, but chewy and flavourless. No apple. No crumble. The accompanying custard is like a bad plastic with varying textures from gluggy to chewy bits. There is fake fruit scattered haphazardly around the place, including an apple in the middle of the cheese board with several bite marks in it. Why put fruit on a platter that you can not eat? All meats are of the cheapest cuts and poor quality possible. There are (raw) potatoes, cauliflower and peas but no other vegetables. The pumpkin soup was brown and runny. They were successful in deep frying samosas and spring rolls, but I can get that from any mall food court. In fact, it's like having a $29 buffet with a smorgasbord and a roast hut, only bad, really bad. Never have I left a buffet having eaten so little. Never come here. Valentines, either start charging $15, or change everything, or close in shame. I love food, and you murdered it.
Came here with a table of about 20 for a birthday during dinner service. The atmosphere was comfortable and service was prompt with not many other patrons around.
While those things are important, it ultimately comes down to the food - and frankly, most of it was sub-par at best. The roast potatoes were overcooked, the fish fingers were overcooked and the chicken wings were overcooked. Some of the garlic bread rolls had a tiny pinky-fingertip sized dab of butter on it; they were undercooked (almost as if they were just microwaved).
Not all the food was bad, but when simple food like that can't be cooked properly, it just reflects on the lack of care of the cooking staff and it leaves a negative impression. I wouldn't be in a hurry to come back here.
I would have given a 2-star ranking, but after paying the (already discounted) price of $28.90, I feel like I've been cheated. I wouldn't have felt good paying more than $20 for that experience.
I went last night 23 July 2011 to this restaurant to celebrate a couple of birthdays in my family. The food was shockingly tasteless and of the poorest quality I have ever come across in any Valentine restaurant. The empty glasses on our table was so dirty with grime that we had to ask for replacement glasses. Absolutely disgusted with the hygiene standards. The hot food was poorly presented, the salad bar was drowned in dressings. The worst part was the custard. No taste to it, it tasted like plastic. In fact last night one of the tables near us (4 adults) refused to pay as they deemed the food was so poor that they feared they would get food poisoning the next day. I will never ever eat at this restaurant again. certainly not worth the $32 per adult for dinner. Tis a shame as I have always grown up going to Valentines. My first choice was our family favourite Fortuna Sky City but unfortunately they were under renovation.
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