290 Dominion Road,
(09) 630 6633
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Valentines Mt Eden
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We, a group of 10, have been Valentines Mt Eden on Monday this week. What a lovely dinner experience. chicken salad and broccoli salad are just fantastic. the decoration on seafood makes them so appetising . went to the dessert section, there is huge range to be choosen. Chocolate mousse is my favourite. The fruit is freshly cut. The service is superb. Manager over there is really helpful. will be there again.
I went here for dinner last night. The presentation of the food was awful. Slap happy would minimally describe it. The seafood cocktails were dead in the dish… not fresh – the mains were not well presented and unappetising. Anyone with a food allergy or fussy about what they eat should not eat here. The attention to clearing away dishes off the table was good, but what a shame about the food. I will not be returning to this Valentines and the manager really needs to step up and do something about a more professional look when it comes to the entrees, fish and seafood, desserts and the mains. The desserts – pavlova looked like it came out of a box – pineapple looked like it came out of a tin and the orange segments were just piled on. No whipped cream was provided. The ginger snaps were partially filled with cream. Most unappetizing meal I have had the displeasure to be served. This place needs professional appraisal and to get its act together re presentation of its food. It was freezing cold in the restaurant.
We had 1st birthday part last Sat. lunch. The food was great. The service was superb. Everyone enjoyed that day. Well done guys. We will see you very soon.
#very professional service
#good selection of the hot food, i love roast pork which is very tasty and tender
#beautiful kids cocktail made
I had very pleasant time with my family in this valentines. We will be back soon.
Really really disappointing. I went to Valentines for my birthday and definitely it was not the best option. Normally I would leave this place straight away after arrival, but because it was not my choice to pick up this restaurant I stayed and thought just to let it go. Wrong decision.
To start this “adventure” with, the waiter at the arrival asked if I booked the birthday cake which was supposed to be a surprise… Big failure.
We arrived at 7 pm and it was hardly any food left. Just a few cold fries, some tasteless rice and steamed vegies. We really had to “hunt” for some meat and as I do not eat seafood I sticked just with this left overs…. I know my bf wanted the best for me, unfortunately he hadn’t read the review before… Also, big disappintment regarding customer service- dirty plates at the buffet, dirty environment in general. “The icing on the cake” was collecting our glasses (still we had the drinks) after we finished the dessert. Suprisingly… we still wanted to have a chat and spend some time in this dodgy place but they basically showed us that the time is over. My bf paid $96 for two bad buffet plates + cake. The price vs quality (food, customer service) was simply devastating. Never ever more. Cant give less than one star.
The only reason i am giving this restaurant 1star is because the the staff member at the front desk was very nice. Otherwise i would be giving it 0. The food was bland, dry and completely unappetising. Selection was very limited. Cutlery was dirty. Had to dig down 3 plates before i found a clean one. I spent $87 ( family of 4) and we all left hungry. I will never visit this restaurant again.
What happen to the Valetine Experience. I remember as a kid going to them in the 80's & 90's & 2000 they were great!! Fresh incredible supply of all kinds of food. Now its a mind feild of what is going to make you ill!!I suspect it is no longer a company but sold as Franchisees.2 years ago I had a bad experience with Pakurange and sworn I will never go back. My wife book this time and told me were going to Mt Eden Valetines. I thought well its been a while maybe something has changed.Well I was wrong. When I arrived I just new that this was going to be another bad experience. You could smell the lack of freshness & you know they are cutting corners left right & centre.First on the menu raw chicken...discoverd by my child...we told the waiter who I could not believe picked it out of the plate and carried to the kitchen and showed the Chef...he never came nor Management only her with a message that he couldn't see any thing....so as I had imagined well before...the list goes on...mouldy cheese, shrimp cocktails with cabbage...I am going to run out of room here....All I will say is that check the surveys before you dine...these business owners do not have the customer in mind...they are not willing to learn and have brought the standard right down....the brand name valetines is worthless....Total disregards to the basics of business principles....Not a third time !!!
Sadly the food was a let down. The soups, butter chicken pizzas etc were all bland, I was getting full on the fries. However their desserts were the saviours of the night! So delicious :) well at the end of the night I pretty much had to pay $40 for chips and dessert. Overall bummer.
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