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Worst Indian resturant I have ever been. Guys this place is total rip off!!! Food is not great and the price is of a 5 star resturant. For mains currys are bottom less which comes with one naan bread and a table spoon of rice. Which is not sufficient and to order extra naan bread is 7$ . I do not recommend anyone that place.. Indians!! The food doesn't taste like Indian food!!
my recent experience at Urban Turban proves my theory that generally you should make your own mind up about a restaurant before being too quick to judge based on others experiences.
Had read some fairly negative reviews on a number of sites including this one but making the most of the spring afternoon sunshine, decided to visit wynyard quarter. The area was quite busy (seemed Aucklanders were making the most of it) and Urban Turban quite full but managed to nab a table outside with a friend.
There's definately some 'safe' westernised options but I do like the overall concept. stand out for me were the spicy chicken strips...talk about firestarter!
Service was fast but friendly but aside from the view, decor etc wasn't anything out of the ordinary.
I'm glad I gave Urban Turban a go and will return again soon
Hadn't been into the Wynyard Quarter area since the World Cup so was keen to see it with my partner without the festival crowds.
We decided on a meal at Urban Turban - we're both fans of Indian cuisine but more often than not walk away from the experience thinking we could almost have done it ourselves.
Pleased to say Urban Turban didn't give us the same feeling. I had the vindaloo and when combined with great beer, perfect for a mid-winter treat.
Service was good too - meals were received fairly quickly and only had positive vibes from the staff. I'd definitely go back again.
I was at Urban Turban this weekend and boy it is the best Indian in town. I am Indian from Mumbai and can vouch for the food taste.
I had the groupon voucher and it was a real treat for us.
Thank you Urban Turban team, the south african waiter is just awesome, good luck to him. We will be back with more friends and don't get worry about the last review, it seems the customer is a grumpy north indian
We had the Groupon Voucher. Chicken and paneer on the mixed platter were not well done and felt like food was just rushed to the table. Could be better if well done. When asked if the butter chicken would be good or the Himalayan? The Indian waitress there suggested we go for the Himalayan, their speciality. So we ordered Himalayan chicken on the menu. Our worst decision. Chicken was so raw and the gravy was just onion, tomato paste and water, very watery. The worst chicken dish of my life. SO NEVER GO FOR HIMALYAN CHICKEN. Nothing special about it. Felt very disappointed. More than disappointed felt cheated, they just take us for a ride and make us feel like fools. We being Indians, have the basic knowledge about any dish could taste or the basic ingredients. The most frustrating part was - the Bhel had mustard seeds. That means there was tadka (tempering). Wow!! they are the pioneers in it, to think that Bhel should contain mustard or has tadka. That shows the capability of their chef. BHEL DOESN'T NEED TADKA AND NEVER CONTAINS MUSTARD SEEDS (not sure, maybe has mustard powder in the Punjab region, but never mustard seeds). Bhel is made similar to a salad. Everything is added in the raw form to the puffed rice (even the spices are either raw paste or powder). Hope their chef gets to read this. The Indian waitress also needs to work on her dressing/presentation. Needs an apron We went thinking that this could be different as its in the city. Being Indian we still go out to eat Indian for a change. We understand that it'll not taste as in India, food is made to suit the non-Indians too. We get that, its fine to some extent. But butter chicken is not all about just adding cream or every dish is not about just onion, tomato paste with different names. So please stop fooling customers and make some decent effort to make Urban Turban closer to the authentic still making it taste mild. That'll be appreciable.
I visited Urban Turban with my family (2 adults + 3 children under 5) and had a great time. The food was good, quick to come, was hot, reasonably priced and tasty too! The staff were attentive, but not intrusive, and were willing to help whenever help was needed. Being child friendly means a lot to us as we do like to get out for family meals. We all had a great time and will certainly return to Urban Turban again in the future.
My friend and I had dinner at Urban Turban on Sunday 11 March 2012 and thought we would try the "world-famous" bottomless butter chicken advertised on the menu. Before we decided to eat there, we first specifically asked a waitress if (a) we could share one order of the bottomless butter chicken between two people, and (b) if there were any special T&Cs in that case. The waitress assured us that it was fine to share, and the only thing she mentioned was that only the chicken was unlimited, not the rice/bread/sides that came with the dish. It sounded like a pretty good deal, so we decided to give it a go later that night. It was fairly quiet when we returned to the restaurant around 7pm, but service was still extremely slow. Most of the staff were fairly polite and friendly when we actually got their attention, but one waiter let the entire crew down with his surly attitude and grumpy face. He avoided eye contact and gave the impression that he would rather be anywhere else than at the restaurant. The butter chicken we ordered was not too bad flavour-wise, but the chicken portions were miniscule. It was a mission trying to get refills, and after 4 refills, Mr. Grumpy informed us that as we were sharing, we had reached the maximum number of refills. He explained that the limit was put in place to avoid excessive sharing of one order between a large number of people. Fair enough, but it seems highly unethical to me to advertise something as "bottomless" yet not have the T&Cs printed anywhere on the menu, and also to have staff who fail to explain the T&Cs when specifically asked about sharing the dish. The food is certainly not good enough to convince me to return to Urban Turban, when there are better and cheaper Indian restaurants in Auckland. And to the grouchy waiter: Give smiling a go, Sunshine. If you don't want to serve people, don't work as a waiter.
Went to Urban Turban yesterday with work colleagues for lunch. The restaurant was not busy - however the service was excruciatingly slow. We ordered a bottle of wine and then some food. After waiting for 20 minutes we enquired about our wine and were told it was coming. We waited some more and then gave up and left – also noticed three other guest left when we did too.
Had a great lunch at Prego.
I’ve heard the food at Urban Turban is good – it’s a shame it’s let down by abysmal service.
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