Mecca Viaduct Basin

User rating 

6 reviews
Venue Image
Viaduct Basin,
85 - 87 Customs Street West,

(09) 358 1093

Mecca Viaduct Basin Information

Mecca Viaduct Basin, located on Custom Street in Downtown Auckland, offers contemporary cuisine meeting everybody's expectations accompanied by great service.

Opening Hours
Daily: 07.00 till late
Avg Food Spend
$$$ per person
Food Info
Set Lunch Menu, Take Away Service, Breakfast Menu
Children welcome

Kids Menu
Outdoor Area
Private area
Readers Choice Best Café 2003 - Metro
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Disabled Facilities
Wheelchair Access, Disabled Toilets

Mecca Viaduct Basin User reviews

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Reviewer Dianne_B
I was looking forward to this dinner, a pre-Christmas treat- but from the moment we sat down – my bench seat had very uncomfortable rips – it was a mess. We had ordered a seafood platter with Mumms Champs and breads and dips to start. The breads and dips were fine, the Mumms good but in tiny glasses, but when the seafood platter arrived and the waiter tipped the water from the platter directly into my husband’s glass of (lovely) Elephant Hill Chardonnay – things took a turn for the worse. I of course asked for a replacement glass (of wine) – the waiter came back with an empty glass – I explained that I wanted a replacement glass of wine. It was then discussed with the Manager, a glass of Church Road appeared, Elephant Hill was only by the bottle. It was not nearly as good and we sent it back, the manager then appeared with a bottle of Elephant Hill and replaced the glass, finally. In my opinion this should have been the first response. The meal continued and we had a very nice and attentive waitress. At the end of the meal the same hapless waiter appeared while my husband made a visit to the bathroom (which was by the way bus station quality!) and removed the platter, the result was water all over the table and I had to quickly move out of the way to avoid being drenched. Just appalling for a restaurant that charges what it does. No table clothes, dreadful services (Salt shaker didn’t work – we had to borrow from the neighbours) – I will NEVER visit this place again.
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Reviewer k4renm4c
Really good quality food, brilliant, friendly service and a great ambience. It was quite noisy with so many tables close together but the service was good. Minor delays on food but this was apologised to us up front. Overall Mecca Viaduct offers a pleasant experience.

Having eaten several times at the Mecca Chancery restaurant I expected the same quality and service from the Viaduct branch. It was good quality, but I still prefer the Chancery street location. Hard to pinpoint why but I think as its not as big or busy it has an edge on quality and consistency. Also staff are more friendly to spend time to chat to regulars.
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Reviewer fatlady
had a business meeting in The Sebel and came for a pre ordered lunch. The plate of food we were served was diabolical, how on earth a chef, head waiter and manager let this leave the kitchen was beyond me. The food was of unbelievably poor quality and presentation and apparently expensive.

I was embarrased to be from Auckland as we had speakers from the UK & Australia and delegates from all over NZattending this meeting and this was what was on offer. They should be ashamed of themselves.

No star rating whatsoever from me
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Reviewer Ben De Haan
Popped into Mecca in the Viaduct for a quick spot of lunch and found the Italian cusine on offer well presented, the service was efficient and the general ambiance was pleasant. Nothing exceptional but certainly not run of the mill. Definitely recommended if you're out and about in the Viaduct.
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Reviewer Anonymous
Mecca in the Viaduct Basin is an excellent restaurant in a great location.

About 10 of us rocked up there on a Saturday night—somewhat raucous and less than sober—and they had no hesitation serving us.

I had the chicken Marsala, which was very nice (even though my tastebuds were probably numb by that stage of the night) and the steak was apparently very good as well.

Would definitely recommend Mecca Viaduct Basin for its accommodating, cheerful staff and great food!
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Reviewer Ben De Haan
Great place for a quick breakfast. The service was quick, the menu varied and the view fantastic.
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