Live Fish Seafood Restaurant

User rating 

9 reviews
Venue Image
North Wharf,
Jellicoe Street,
Auckland Central
Auckland,
1010


Add a User Review for

Live Fish Seafood Restaurant
Add user review button
Add your own review of this restaurant

Latest Reviews

User icon
StarNo StarNo StarNo StarNo Star
Reviewer NitaB
2/3/2012
Not happy at all, would not recommend Live Fish Seafood Restaurant and will not go back ever again!!We ordered a live fish at $118/ kg, asked approx how big the fish is, the waiter replied approx 800g ~900g, we thought that is not too bad, then when we went back to our table the waiter caught a 2 kg fish to our table, we replied that is too big for us, then he came back with a 1.8kg and said that is the smallest! We eventually accepted, as we have guests with us, can't be bothered to argue with them, and ruin our dinner. But that is not the worst, the live fish which we spent $198 for it, came in chopped fish pieces, not even a whole fish!!! The other 3 plates of sea food were made the same way!! Very hard to get the tea refilled despite 2 waitresses starred straight at it and pretended they didn't see it!! Very disappointed!! We used one of those groupy vouchers however that is not a reason to provide such a bad service!
User icon
StarStarStarNo StarNo Star
Reviewer Willske
1/22/2012
Over all environment at Live Fish Seafood was nice, but service was not overly impressing.
had ordered a 6 dish dinner and first 3 dish came within 30minutes which was great, but might be just us as there was an error made in the kitchen that all 6 dish was served and it took a good 50minutes of waiting before they realized the mistake and the other 3dish in the next 30minutes. one more thing that made the evening not so good was once the dishes served it was near impossible to get service on refilling of tea/water. I would not go back to Live Fish Seafood again, as the food was expensive and service was bad!
User icon
StarStarStarStarStar
Reviewer mungy
12/15/2011
Have just had lunch at Live Fish, the service was amazing lovely, friendly waitress. The service was very prompt. I ordered the Laska seafood pasta dish and it was great, good size packed full of delicious seafood treats,
User icon
StarStarStarStarStar
Reviewer FoodPirate
11/27/2011
Good food and views! They must have taken into account other reviews. Chilli prawns was very tasty. Will be back to Live Fish!
User icon
StarStarStarNo StarNo Star
Reviewer an_yue
10/12/2011
Positive:-Service was pretty good-The cocktails are also pretty good-Live Fish Seafood is a very nice looking restaurant with a beautiful view Negatives:-There was quite a bit of dust in my water glass-The food are tasteless; no flavour and not enough seasoning. Everything was bland. The Curry Mussels doesn't have "curry". It just tasted like mussels boiled in white murky water.-Despite the name "Live Fish" with a tank of crayfish on display the crayfish are not fresh. It tasted chewy and tough with no crayfish flavour. I thought I was eating rubber. I have cooked crayfish many times before so I know what they're supposed to taste like when fresh. The crayfish tasted like the crayfish I left in the freezer for months. -The salad got some dirt in it which we left asideUnless you want to feel fancy I don't recommend the food at Live Fish Seafood. If you want somewhere that taste better than Mcdonalds or your local fish and chips shop this is certainly not the place.
User icon
StarNo StarNo StarNo StarNo Star
Reviewer Prettyinpink
10/10/2011
The pros:
- fresh seafood
- nice decor
The cons:
- expensive
- food arrives Luke warm, never hot
- Very poor service, had to practically jump up and down waiving arms around to get the attention of the waiters
- tea never refilled when we open the cap, had to once again jump and waive to get attention
- we order two dish basically the same and the waitress didn’t even think to warn us
- waitress who took our order was not knowledgeable about the restaurant products
- last dish we had was rushed becos we tried to cancel it
It was absolutely disgusting ! Half the vegetable was raw and sauce not evenly spread out

I’m sorry but running a restaurant like urs word will get around and u r not going to have repeat customers.
I would not recommend anyone to go eat at Live Fish Seafood Restaurant. There are so many nice HK restaurants in Auckland with fantastic service for half the price
I would of complained but my friends took us there and it would of been rude
User icon
StarNo StarNo StarNo StarNo Star
Reviewer EatWell
9/24/2011
Worst dining experience of my life .- 24 September 2011 Food took over 1.25 hours to come after constant nagging - when it did it was poor quality - plastic rice, small portions of chicken - and my daughters mussels had been left off by mistake! My wife's chili sauce had a human hair in it. It was replaced by a bowl of tartar sauce - not cool with chicken! Eventually we left - still with my daughter not having received her meal. i took the time and trouble to clearly outline to the manager the woeful dining experience we had endured. His response was I suppose what you would expect: 'Well mussels do take longer to cook'. No apology or offer to reduce the bill at all.

While one can make short-term gains by having an establishment in the right place at key times - Rugby World Cup ...I suspect Live Fish Seafood Restaurant may find themselves on a long wait for customers eventually.....a bit like my daughter's mussels!
User icon
StarStarStarStarStar
Reviewer Livefish
10/3/2011
Hello John or EatWell,

First of all on behalf of Livefish we would like to apologise for your experience at our restaurant and we appreciate your comments which will only help us to improve our food and service. On this particular day, we had a rush of tables wanting to have lunch at the same time, and some were large orders. The kitchen was unable to cope with the rush hence the delay and the accuracy details of the food. From this experience we have now added more kitchen staff to cope with this sort of rush and duty manager has been trained how to effectively communicate with customers if there is a waiting time on their meals before actually seating any customers down.

Again we do apologise for this dining experience and we sincerely like you to come back in the near distant future. - Report
User icon
StarNo StarNo StarNo StarNo Star
Reviewer Prettyinpink
10/10/2011
I should have listened to your review and saved my money when my friend suggested we go LiveFish
The feedback you received from livefish is appalling ! You deserve your money back or a voucher so Live Fish Seafood Restaurant can make it up to you for your horrific experience.
- Report
User icon
StarNo StarNo StarNo StarNo Star
Reviewer whitenette
9/18/2011
We were just walking along the wharf, trying to find a restaurant to eat. At first glance, Live Fish seemed like a quieter and sophisticated place, but go in for a few seconds and you can definitely see why there are less people. Going into the front entrance, we had to wait several minutes before a waitress noticed us. They weren't exactly busy either, just standing around twiddling their thumbs. The chair we got was at least okay, but they didn't arrange the seat properly for us. We had 3 chairs around a table for 2 and only one of the chairs was in position with the cutlery.
We then ordered a "Seafood Platter for three - $38.00".
That took about 30minutes. Wow, they sure moved fast. While we were waiting, my mother noticed that the waitresses didn't really do anything. The man in the striped shirt was doing most of the work. One of the waitress also tied her hair quite loose - it was a windy day you know! - very unprofessional.
Onto the actually meal. It was surprisingly little for something that was supposed to serve three people. Just because everything is in multiples of three doesn't equal serving size for three you know. I don't even need to say anything about that. Heck, McDonald's did a better job at the rings than they did. Oh wait, was it supposed to be calamari rings or onion rings? I couldn't even tell.
For a seafood restaurant, this is appalling. $38 for something that probably feeds 1.5 person is just plain sad. Don't even get me started on the fish. Utterly tasteless crap. I'd rather eat fish&chips at a local shop.

Could a restaurant do worse? Probably, but at least they'll be a little cheaper. Very very disappointed with Live Fish Restaurant.
User icon
StarStarStarStarStar
Reviewer Livefish
10/5/2011
Hello WhitenetteThank you for your feedback on Live fish, we appreciate your opinion and can only improve from this point forward. We would like to apologise for the experience you have had. As for the staff, we appreciate your comments and have improve the grooming of staff and train staff to a higher quality standard ie grooming, eye for details, sequence of service, meet and greet. We have recently changed the Live Fish Seafood Restaurant lunch menu to a better and more improved version, right pricing for the market. We currently employed a new kitchen manager to improve the kitchen operations and added more chefs to speed up the waiting time. If you could kindly email us at info@livefish.co.nz, we like to discuss with you further on how we can give you a better experience when your next visit to livefish restaurant.Thank you - Report
The views contained in these user reviews are not endorsed by ViewAuckland in any way and are provided by users who wish to publish their independent views of the respective establishment.

Archive

View past user reviews for this venue/film.
 
Nearest

What's near Live Fish Seafood Restaurant?

Below are the nearest 5 venues within 500 metres of Live Fish Seafood Restaurant.
Cinemas near Live Fish Seafood Restaurant (0)

Most Read Today

image
01 Coldplay Tickets Auckland 2012

Ticket details on Coldplay's Auckland 2012 concert

image
02 Auckland's Best Malls

Check out our picks of the top five malls in Auckl...

image
03 Auckland's Best Outlet Shops

We check out the five best spots for outlet shoppi...

image
04 All Blacks 2012 Season Test Matches

Auckland, Canterbury, Waikato, Wellington and Otag...

image
05 Metro Top 50 Restaurants 2012

Metro Top 50 Restaurants 2012 - As part of their a...

Content updated: 27/05/2012 06:47
 
Follow us on Twitter and Facebook

Get Listed

Top Spots for

Latest Restaurants User Reviews

  • New Deli & Cafe
    I am the owner of New Deli Cafe. Michelle (aka "teacher") has pos...

    jacko119 on 5/26/2012 @ 5:04 PM
  • New Deli & Cafe
    I am the owner of New Deli Cafe. Michelle (aka "teacher") has pos...

    jacko119 on 5/26/2012 @ 5:00 PM
  • Merediths
    Merediths consistently serves up food of fantastic quality. The f...

    ChristineH_LocalHero on 5/25/2012 @ 12:05 PM
  • Buffalo Bar and Grill
    Looking for a sensational dining experience, great service, great...

    Boomshakalak on 5/25/2012 @ 11:36 AM
  • Green Crocodile Cafe
    Top-notch fresh-made sandwich bar in Auckland CBD - great sized s...

    edwood on 5/25/2012 @ 10:05 AM