1st Floor, Viaduct Harbour,
Level 1/204 Quay Street,
Viaduct
Auckland,
1010
(09) 304 0454
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Kermadec Seafood Brasserie & Bar
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Had a dinner meal upstairs in the brasserie not the fine dining experience recently and found the service very quick, the food was lovely, I had squid and it was cooked very well i thought and overall pricing very reasonable for the size of meal that you got, i would recommend this for a pleasant dining experience.
We were really disappointed with most aspects of our dining. The barman didn't have a good knowledge of their wine list so based his recommendation on price. The seats we were offered weren't as we'd reserved. The table service left alot to be desired and after waiting long enough to almost finish the bottle of wine, we were told that what we had gone for - Cray; was off the menu. We'd been told upon making the reservation that all menu items were available. The very pretty view and decor in the Brasserie couldn't soften the grimace when presented with the bill at the end - the food and service didn't impress at all. We wouldn't go again unless it was free!
We've enjoyed Kermadec before (rate it 4 star) so had no hesitation in joining friends for christmas day lunch. Never again. Didn't they know it was Christmas?? Nothing at all to indicate, not even a cheap cracker or even a red flower or anything. Party of 7, some of our meals were fabulous, tho quite small. Most of the food was pretty good but overall experience - Not. Service shocking, disorganised, had to ask for so many things. We think they brought in young casuals for the day. Very expensive for what we got, wouldnt go back now for any reason. Paying the bill was a joke - crowds of people waiting and the guy on the till didn't know what to do or how to do it. Disappointing. Could - and should - have been fantastic, it was an expensive way to avoid being on our own (3 of us) at home. Such a shame.
The brasserie deck on a balmy summer's evening is hard to beat for the impressive view. The food. Well very average actually. We sent the duck back as it was tough. The fish was okay and the Prawn cocktail very nice although they served it in the latest craze - martini glass -which in itself isnt a problem....unless there are three large prawns and a large fork? so guys!!!. make them bite size pieces. Over priced for the standard of the meals but then guess you pay for the location. The staff at the Brasserie are lovely and they comp'ed our dessert because of the problem with the Duck so that was nice. Would I go back. No way. Too much choice at the Viaduct and Auckland in general to eat Average food at those prices.
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