Genji Japanese Restaurant

User rating 

4 reviews
Venue Image
26 Ponsonby Road,

(09) 360 5050

Add a User Review for

Genji Japanese Restaurant
Add user review button
Add your own review of this restaurant

Latest Reviews

User icon
StarNo StarNo StarNo StarNo Star
Reviewer nomadic
We booked through telephone for a meal for two for the evening of April 5th in two weeks ago, using a voucher which was expiring on April 12. We were told the evening was booked out and I said I didn’t mind to change it to lunch for the same day, but was told they are not doing Saturday lunch, I pointed out that the voucher stated they are open Monday to Saturday 12 to2:30pm, the person on the phone read the voucher and agreed there was a mistake. As the result of their mistake, I asked if I could come the next Saturday evening April 13th instead, she said yes and took the booking When we were there this evening April 13th, we were told the voucher has already expired and we couldn’t use it.We were demanding an explanation but police was called and later when the police arrived, said, it wasn’t a matter for police. it was a civil matter only.We left the restaurant but later the owner of the restaurant called us using the number we used when we were booking, threatened us he will find us. It was menacing threatening call with the F word several times in each short call. demanding that I go back to the restaurant to meet him and saying that he would catch up, sounded menacing.By the way, the chef were Indian and Chinese men, the waitress were Korean and Chinese ladies, and the manager was Chinese woman, only the restaurant was JAPANESE!!!
User icon
StarNo StarNo StarNo StarNo Star
Reviewer Morgs
We went as a group of 13 last night (booked a week in advance) and the evening was farcical at best. As soon as we had arrived we had a very rude waitress asking us what we were ordering (literally after sitting down). We asked if we could have more time and she said there was another big group coming so we had to hurry. We then asked if we could get more menus considering there were only 3 on the table and she said they couldn’t! We went to order and we ordered four things off the menu that were unavailable! They forget several things that were ordered and some at our table went a while without eating. As they served they bumped a plate into by friends eye. When we went to pay they tried to charge the whole table corkage even though only 4 people were drinking. When my friend questioned this the manager told her to ‘Hurry up and pay, there were others waiting to pay’. This was a real shame because the food was ok, but we felt like an inconvenience to them and they were very rude all night. Would never go back and I strongly suggest you don’t!
User icon
StarStarNo StarNo StarNo Star
Reviewer leannex
Having dinner at Genji's I now understand why they have extreme reviews. We certainly experienced the good and the bad. We started with the Nigiri and Sashimi platter which was good, but price a bit on the high side. Then ordered four plates to share. The Mixed Tempura @ $18 was good and so was the Chicken Katsu Fillet @ $12, but the Shishamo Yakitori (Sardine Skewers) were absolutely dreadful - tasted like reconstituted cardboard - I was expecting fresh sardines and think these ones must have been the dried variety (possibly pre-historic) and then even worse was the Soft Shell Crab @ $16 - on the plate were 2 crabs, so probably a fair price, but they were swimming in oil - we ate one and both felt sick, so left the other and that was the end of our evening - didn't feel like sampling anything else or the dessert after that. Also disappointing that the seating is so close together, making it impossible to have a private conversation - we now know everything about the people beside us, as I'm sure they do about us! The staff were very friendly and efficient though. I would rate this restaurant 2.5. In saying all this, the food the people next to us ordered looked good and they seemed happy with everything, so maybe worth another go as the banquet for 4 sounded like good value and I think that was probably what they had.
User icon
StarStarStarNo StarNo Star
Reviewer mikekt
We've had takeaway from Genji Japanese Restaurant a few times but last week thought we'd give the sit in dining experience a go. Service was on the slowside but the food was up to it's usually good standards. Of the lower priced venues, Genji is certainly one of the better ones in the Ponsonby area.
The views contained in these user reviews are not endorsed by ViewAuckland in any way and are provided by users who wish to publish their independent views of the respective establishment.

What's near Genji Japanese Restaurant?

Below are the nearest 5 venues within 500 metres of Genji Japanese Restaurant.
Cinemas near Genji Japanese Restaurant (0)

Most Read Today

01 Auckland's Best Malls

Check out our picks of the top five malls in Auckl...

02 Auckland's Best Playgrounds

The kids have spoken and we are pleased to present...

03 Auckland's Best Swimming Pools

We have a look at five heated swimming pool comple...

04 Auckland's Best Outlet Shops

We check out the five best spots for outlet shoppi...

05 Christmas Lights and Displays in Auckland

Enjoy Christmas in Auckland under the glow of fest...

Content updated: 22/11/2014 05:26

Restaurant Reviews

Get Onboard

Make It A Date


Latest Restaurants User Reviews

  • Boon Thai
    Critically tasty food!! Best of the best is the pad thai deliciou...

    Goryugi on 17/11/2014 @ 8:14 p.m.
  • Boon Thai
    Their food is the best. I go there every afternoon to buy the yel...

    Goryugi on 17/11/2014 @ 8:06 p.m.
  • Esquires Coffee House
    Me, hubby and kiddo wanted something Sweet this weekend and thoug...

    MSM on 17/11/2014 @ 2:31 p.m.
  • Samurai Sushi
    The place would have had 5 star if it wasn't for the worst staff ...

    apsolar on 15/11/2014 @ 1:54 a.m.
  • Gengys Khan Mongolian Barbeque Buffet
    It was a good experience for the money we paid. Self service. Qua...

    Gautam on 13/11/2014 @ 2:10 p.m.
Hitwise Award Winner