Besos Latinos

User rating 

4 reviews
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The Elliot Stables,
39 Elliott Street,
Auckland Central
Auckland,
1010

(09) 303 0217

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Besos Latinos
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Reviewer masaniello
3/31/2011
Having travelled around South America I can confidently say that my experience dining at Besos Latinos has been an authentic and genuine journey through the delicacies of South American cuisine. It was really like sampling food from different South American countries without leaving my chair in the cozy and authentically furnished dining area.
I was there on a saturday night and I was lucky enough to enjoy also the music of a live band playing from bachata to salsa and why not...i gave it a try too :)
Don't miss the delicious ceviche,absolutely amazing!
Excellent restaurant!!Hope to go back soon!

Michele S.
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Reviewer moaiisle
3/6/2011
I visited the restaurant last night, firstly to be provided with a broken chair which threw me onto the floor. After being asked if I was OK by a waitress, to which which my response was no, the staff disappeared and nobody addressed the situation again. No apology, no complimentary glass of wine, in-fact, the manager? avoided me altogether. We probably should have left, but hoped that some or one of those things would happen.
After being offered the Platos menu on a hand written piece of paper, we ordered. Unfortunately the price and the food did not match and although relatively authentic, we did feel upset about the value. We ordered a second bottle of wine and margaritas for some of the party, these took 20 minutes to reach the table after asking twice. The Margaritas were given to another table.
I am very disappointed in the service and the way I was dealt with. When I asked what was going to be done about my embarrassment, when paying at the end of the evening, the manager shrugged and said, sorry!
I will not be recommending this place, which is a shame, as the opportunity to eat food from this part of the world are few and far between.
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Reviewer LatinFood
3/8/2011
To you my sincere apologies for any inconvenience you may have experienced last Saturday...The purpose of this is to convey to you my sincere apologies for any inconvenience you may have experienced last Saturday with respect to our service and the broken chair. I just returned from vacations this week and found this review. As soon as I reviewed it was clear that our staff did not react in a proper way and was not properly prepared to react in such cases. The only possible explanation I can give is that since we recently opened (6 weeks ago) and had a number of key staff changes which might have resulted in this kind of regrettable situations and lack of prompt reaction. Consequently, I have directed our Maitre D’ to have a staff meeting by this Wednesday. Because of this serious oversight, and as a testament to our appreciation of you as our customer, our Head Chef will be happy to compensate you in your next visit to Besos Latinos. Please, let me assure you that what happened in your case is not typical of Besos Latinos level of customer service. We continue to be committed to providing you and all of our customers with the highest standards of service in the industry. If you have any questions please don`t hesitate to contact me at: besoslatinos@gmail.com Thank you! - Report
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1/26/2011
The place is beautiful, but it needs more than decoration to make a good restaurant.I had high expectations when I visited Besos Lantinos. I was eating alone and I was told I could not order one part of a 2 people platter ($19 something per person). It's no rocket science: just make half a plater and keep the costumer happy! Very inflexible staff. I had to settle for empanadas, which I like.What was my surprise when I was served 2 minuscule empanadas, which hardly were 5 cm long! and I paid $12 for that!!! Very disappointed, not going back.
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Reviewer AngelinaZ
1/22/2011
I happened upon Besos Latinos and was absolutely blown away by the food. The warm and friendly staff served the food at a perfect pace, and the music and atmosphere was incredibly romantic. I will definitely go back! Highly recommended!!
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1/24/2011
I agree AngelinaZ - I hadn't heard much about Besos Latinos before but I'm really glad I stumbled upon it.
I love authentic food and Besos Latinos is right up there - you're right about the ambiance too - they should be commended! - Report
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