249 Maraetai Drive,
Maraetai
Auckland,
(09) 536 7182
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Bachn
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Arrived for Dinner 7.00 pm Friday night, seated immediately. with approximately 16 other diners in the restaurant. At 8.35 pm after still no food left in disgust. We were offered free wine, but to wait over 1 and half hours for food is totally unacceptable.
Waitress was very apologetic but doubt that we will go back. We will stick to the establishment next door.
Additionally with such a stunning view on offer "clean" windows wouldn't go astray
Went there for lunch, by myself. Waitress was very friendly and helpful. Food was amazing. Very relaxed atmosphere and will definately be going back.
We had the most unpleasant experience ever. We were basically kicked out of the cafe because we bought coffee in take away cups, even though there were several unoccupied tables.
Went to Bach'n on Wednesday night and loved it. The menu was a bit small ... beverage list was twice the size! The waitress was extremely friendly and efficient and the food was wonderful!!
The atmosphere was trendy, but not over the top. Can't wait to dine there in the summer to look out across the water while eating.
Highly recommend.
Gorgeous setting, attentive staff, beautiful food. Would be great to have more outdoor seating - I like the cushions around the outdoor tables!
Thank you for a memorable meal, would definitely go back to Bach'n.
Note from the Editor:
It is ViewAuckland's policy that if a specific complaint has been made, the venue is given an opportunity to address the complaint on this forum (see comments below).
Restaurant comments:
"We operate as a café/restaurant, seven days from 9.00am-4.00pm. Our café provides all dine-in services and includes takeaway beverages. We close at 4.00pm and reopen from 6.00pm as a full dinner service restaurant.
Like other restaurants, we do not provide takeaway foods or beverages after 4.00pm while preparing or operating our dinner service, however, we do provide full bar and coffee facilities in-house during our evening service and patrons are offered all of these facilities during their dining experience with us.”
Well, I must say, for such lovely surroundings and nearly promising menus, you do get a shock when you have dined before - and after a lovely stroll on the beach, you try to buy a takeaway coffee and get scoffed at and told, "We can't do that; we are only serving our diners."
I do believe they really need to re-learn their customer service skills very very fast.
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