The Riverhead

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18 reviews
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Corner Queen & York,
Riverhead
Auckland,


(09) 412 8902

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The Riverhead
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Reviewer stephanieanna
22/09/2013
Myself and my friends really like The Riverhead! We have been here a few times and have always enjoyed the food. The boys especially love the All You Can Eat Ribs for $28 on Tuesday nights. Pizzas are yummy and the staff are nice and friendly. The place itself is nicely presented too
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Reviewer Andra
6/09/2012
Went with some friends on the Red boat to the Riverhead Tavern…wow, awesome.! The trip on the boat was fun. Once at the tavern the food was great, heaps of it, the prices reasonable and the staff where really friendly. The woman we had offered Mum glasses when she couldn’t read the menu, nice touch. Loved their uniforms too, original and relaxed, so much better than white and black, stiff and starchy…
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Reviewer PeterB
27/04/2012
We booked at The Riverhead via email on Monday for an Anzac afternoon lunch, and I had to ring 24 hours later to see if my booking had been received and confirmed. With this sort of service we should have stayed home. Service was slow with both taking our drinks orders and, food orders. After well over 1 hour of being at our table we were advised that they had “lost” our order but several seconds later advised “we have found it”. After waiting another 30 minutes it arrived – we were underwhelmed – the pizza’s lacked any flavour and tasted like cardboard, and the chefs pie resembled more like soup in pastry. Both alcohol and food prices at The Riverhead are on a level with the viaduct but the service and quality/presentation of the food was well below what one expects from an eating establishment nowadays. In summary – over-priced and average food.
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Reviewer TheRiv
27/04/2012
To all the people who ventured out to The Riverhead on the stunningly sunny and warm ANZAC day, Stephen and I would like to thank for being so understanding of the wait for food which occurred mainly between the hours of 1pm and 2pm. This was in fact the first midweek ANZAC day that we have been in operation and we certainly didn’t expect the volume of people that turned up. Being a destinational tavern we are aware that turning people away is very disappointing for them after making the trip and we tried to accommodate as many as possible. However many were still turned away at the door. We did however explain to guests once it was obvious that there was going to be a delay for food what to expect before they were seated. Our records showed that we processed just on1300 meals over the day which put our kitchen teams under extreme pressure, despite our recent kitchen extensions.
The majority of people where relaxed and enjoyed the atmosphere of the outside decks, but we are very aware that there was a long wait for some of the most popular dishes due to the sheer volume.
For the next fine Public Holiday we will limit the available seats in the restaurant and put on our usual Sunday Cook Shack option (BBQ Burgers, Chips & Salads) opening the Boat House to help alleviate the pressure.
We would also like to thank our amazing staff who dealt with the volume and the pressure so well.
We unreservedly apologise to those who booked and got caught up in the delay…and we also would like to apologise for not getting around everyone to explain the difficulty we were having.
We accept that we will be continually looking at quality improvement to ensure that every aspect of The Riverhead meets the expectation of those who chose to visit us.
- Report
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Reviewer ciara99
26/04/2012
Had lunch with teenage kids and friends at a booked table at the Riverhead for Anzac Day. The waitress was great but we were not happy at all about the two hour wait for three pizzas and two fish and chips. To make matters worse, people who arrived and ordered after us had their meals and most of them had paid and left before we got ours! Would have been OK if the manager had come to apologise, offer the kids some fries while waiting, given us a free drink or something. If you are going to charge 15% surcharge on a public holiday then it really needs to be a great experience.
The surroundings at the Riverhead are amazing, but given the location, thats not hard. Food was OK when it arrived but to be honest we were so hungry by then, we would have been happy to eat anything.
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Reviewer Mitch13
27/01/2012
First visit to The Riverhead and we will definately be back. When we arrived we were greeted warmly and shown to our table. The waiting staff were friendly and attentive. The menu provided an option for every pocket. The food was outstanding. We all were more than happy with our mains. The fish was fresh and cooked just right. Deserts were divine. I recommend Nana Chapman’s Bread & Butter Pudding, it was amazing and so light. It was a lovely evening with great wine, food and company. We'll visit the Riverhead again soon.
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Reviewer ChrissyE
12/01/2012
Just had a fantastic lunch with friends at the Riverhead on one of January's first fine days. Beautiful setting, lots of atmosphere and great food. So nice to get out of the city to something different. Been here a few times but just had to write a review this time because it was soooooo good!
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Reviewer RobynS
6/01/2012
What a fantastic place The Riverhead is! We have just had another fantastic experience there - great atmosphere, friendly and helpful staff, food to die for and what has to be one of the most picturesque places to dine. Each time we have been there the experience has been wonderfully consistent. Loving it more each time - we will be back!
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Reviewer Nickwyld
1/01/2012
The Riverhead has great staff and surroundings. Food was average and expensive.
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