The Merchant Bar and Kitchen

User rating 

11 reviews
Venue Image
Westfield Albany,
219 Don McKinnon Drive,

(09) 444 1076

The Merchant Bar and Kitchen Information

The Merchant Bar and Kitchen has opened in Albany near Event Cinemas and next to Mama Loco. We look out over the Civic Lakes on Don McKinnon Drive. Where Reservoir Bar used to be.

Opening Hours
Mon - Wed: 11.00 to 23.00
Thu - Fri: 11.00 to 02.00
Sat: 11.00 to 01.30
Sun: 11.00 to 22.00
Avg Food Spend
$$ per person
Food Info
Bar Menu, Set Lunch Menu, Breakfast Menu
Large Screen showing sports events
Am Ex imageEftpos imageMastercard imageVisa image
Disabled Facilities
Wheelchair Access, Disabled Toilets

The Merchant Bar and Kitchen User reviews

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Reviewer stephanieanna
The Merchant is a great place for an after work drink, or a sit down meal with friends. This place is local to me so I have been here a number of times. I really like their pizzas and I have only heard good things about their burgers, though I am yet to try one! Atmosphere is great and I have always found the staff to be very welcoming.
I have also been here on a night that there was a big rugby game on and the place was buzzing.
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Went for a casual drink and dinner at Merchant, the staff that seated us were friendly and attentitive throughout. Between us we ordered 1 cocktail, a caesar salad, fries and a garlic pizza bread.
The cocktail was nasty, far to sweet, it was actually burning my throat it was so sweet. I have 2 gulps and I couldn't drink anymore, unfortunately I asked if there was any scope for a discount or removing it from the bill as we didnt drink any of it but they said sorry thats just how it goes.

The food is fine but no better, garlic pizza bread and chips are nothing complicated and the caesar salad was watery and just had no taste.
The redeeming feature was the service but other than that not a great night.

We had planned on dessert but opted out
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Reviewer jtehlor
Had high hopes of a good meal on the 21st, which was a Thursday and was looking forward to their special that night: Angus Steak 350gram $18.90 served with hand cut fries and your choice of jus, garlic butter or hollandaise from 5.30-9.30pm (so The Merchant Bar ad claimed). First disappointment after we arrived at 7.30pm, was when, after being seated, they informed us that they had "run out" of steaks and therefore could not serve the special. That to us is ludicrous as it is tantamount to false advertisement. The ad clearly states that the special is available from 5.30 - 9.30pm. We elected to have burgers instead but a friend in our party of four had her heart set on a good steak; so she ordered one at regular price ($32). This came (medium rare) but was as tough as leather; huge disappointment! Her meal was eventually swapped for a burger as well and offered at no charge to her.Service was mediocre and serving staff were not attentive. One of the worst dining experiences I have had. What a let down!
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Reviewer meld.123
Great atmosphere every time I come here, Great place to relax and enjoy a wine on a summers afternoon - nice outside area. Great food although slightly pricey. Overall a great place to catch up with friends and family!
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Reviewer dinkles
This is my go-to restaurant in Albany. The atmosphere is always amazing, the staff are great and with the new summer menu, you can''t beat it! The Merchant now has trivia nights which are great fun and worth a try.
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Reviewer snowyte
I like The Merchant. They have amazing Chicken burgers, and their pizza's are top-notch. As well as their fries. Their prices are fairly decent, considering the portions. I also like their hot chocolates.
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Reviewer Melw
I met a friend ay Merchant Bar on a Sunday, it wasn’t too busy, so a nice atmosphere. The re-fit looks great, and service was OK (1x lovely waitress, another OK, but not overly friendly) the reason for the 3 stars is the food. We ordered a bread and dips, which was good, however, after asking how many prawns were on the entree size ($16.90) and being told the waitress was more than happy to ask the chef, she returned stating 6x prawns on the entree size. Upon receiving the dish, we were served with a meal comprising a few pieces of melon, a Potato Rosti and 4x prawns. For 16.90 we definitely expected more, especially after being told we would receive more.

Overall: Food: disappointing, but I would go back to Merchant Bar & Kitchen and give it another chance, as the service was OK and nice atmosphere.
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Reviewer Darrenmac
Had lunch here last week and found the food to be really good. Big sizes and it came out pretty quick. good selection of beers and drinks too. will be back to Merchant Bar and Kitchen!
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Reviewer JordanN
The Merchant Bar & Kitchen offers fantastic food and really enjoyed catching the last rays of afternoon sun on their deck with a cold one. Glad for the change up from reservoir
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Reviewer Natalie123
Poor service the waitress have attitude issues. I wouldn't return to the Merchant Bar and Kitchen again.
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Reviewer chalkie
Nicely renovated, great layout & in summer will be very nice sitting outside in the sun.
The only bad point of the Merchant Bar and Kitchen was the service - we walked in at 5pm so it wasn't busy and there must have been about 10 staff walking around - we stood in the entrance for a few minutes with no-one offering to seat us. But in all fairness it looked like the staff were all getting along splendidly - with each other just not the patrons!
We weren't the only ones left to our own devices either. But when we did get served the young lady was very nice.
The meals are huge and just normal pub fare.
The views contained in these user reviews are not endorsed by ViewAuckland in any way and are provided by users who wish to publish their independent views of the respective establishment.

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