After checking out the reviews on this website I was quite interested to see why there was such a big difference between the View review and the user reviews. People seemed let down by the service of SPQR. For a Ponsonby restaurant you expect a certain level of service and I found it to be satisfactory in my experience. We ordered two bottles of wine, our glasses were kept topped up the whole time. The cockles were a delicious start to the meal, garlic-y and butter-y (perhaps a little too much). My chicken breast was nice and moist through to the centre and the accompanying mash was unbelievably tasty. Apart from a couple of service issues (a glass of water was knocked by a waiter over our table and laps), the food was great, the drinks kept coming and the atmosphere was positive.