Restaurants user review

Venue

Gina's Italian Kitchen

161 Symonds Street
View Auckland rating:
StarStarNo StarNo StarNo Star
Average user rating:
StarStarStarNo StarNo Star
User Reviews. 1
Joined. 10/03/2011
.
StarStarNo StarNo StarNo Star
10/03/2011 @ 12:38 a.m.
What a tacky, overrated restaurant! As soon as we arrived, we were confronted with all of the waiters taking their shirts off and singing happy birthday to a group of embarrassed looking girls on the next table. Then the food was entirely medeocre, I had cannelonni, but the pasta was clearly not cooked properly and the filling was very dry, and was served alone with no garnish, a total lack of presentation. When we'd finished, the Waiter asked us how our meal was, and I expressed my concerns, but the guy just looked terrified that I was complaining and then told me that I was wrong because "You Kiwis like your pasta dry". I then told him that I was not a Kiwi, I'm a Brit, and I have spent time in Italy, but have never had such dry pasta. There was no apology, he just walked off to take his shirt off for another birthday group. We then ordered dessert and a hot chocolate, both of which were served at the same time, so the chocolate was cold by the time we got to it. On the menu, the hot chocolate was described as 'indulgent' and 'traditional Italian' but to me it tasted like it was straight out of a sachet, watery and flavourless. When we went to pay, we were asked again how our meal was. Again I complained, but again there was no apology, just a forlorn looking waiter. My advice for Ginas would be to dramatically increase presentation of dishes, and to remember that the customer is always right, spend less time training waiters to song topless, and train them more on handling difficult customers (admittedly, myself included)!
.
Your reply
Star rating:
1 2 3 4 5
( characters left)
Post carefully!
Posts cannot be edited once they are submitted.
You must be at least 18 years old to post.
No advertising or solicitation of any kind.
We reserve the right to remove any post for any reason.

Latest User Review
17/11/2014 @ 8:14 p.m.
"Critically tasty food!! Best of the best is the pad thai deliciou…"

Forums

Latest Post
22/08/2014 @ 8:54 a.m.

Blogs

Latest Comment
23/02/2014 @ 12:24 a.m.
Latest Entry
01/08/2013 @ 05:45
>

Restaurant Reviews

Get Onboard

Make It A Date

Connect

Latest Restaurants User Reviews

  • Boon Thai
    Critically tasty food!! Best of the best is the pad thai deliciou...

    Goryugi on 17/11/2014 @ 8:14 p.m.
  • Boon Thai
    Their food is the best. I go there every afternoon to buy the yel...

    Goryugi on 17/11/2014 @ 8:06 p.m.
  • Esquires Coffee House
    Me, hubby and kiddo wanted something Sweet this weekend and thoug...

    MSM on 17/11/2014 @ 2:31 p.m.
  • Samurai Sushi
    The place would have had 5 star if it wasn't for the worst staff ...

    apsolar on 15/11/2014 @ 1:54 a.m.
  • Gengys Khan Mongolian Barbeque Buffet
    It was a good experience for the money we paid. Self service. Qua...

    Gautam on 13/11/2014 @ 2:10 p.m.
Hitwise Award Winner